Senior Relationship Manager – GRE

Job Details

Role Purpose:

  • To manage an assigned existing portfolio and a list of Target Market potential prospects for acquisition towards achieving financial targets (including but no limit to revenue, new net revenue, volume, cross-sell ratio, ROE, and ROA) and overall customer satisfaction
  • To be fully involved and primarily responsible for account strategy and business growth

Key Accountabilities of the role

  • Manage assigned portfolio with a focus on relationships
  • Achieve financial targets assigned in line with portfolio handled (e.g. total revenues, revenue from treasury products, revenue from cash management, RORC, etc.)
  • Ensure regular interaction with clients to address any banking/financial needs and increase ADIB share of wallet
  • Conduct joint client calls with product partners (CFIB, Treasury, GTS) as per the account plan to identify opportunities to deepen relationship
  • Work closely with customer service unit to ensure that clients’ day to day transaction needs are addressed

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

  • Strong analytical skills
  • Knowledge of credit policy & procedure
  • Customer Service Oriented
  • Strong Marketing Skills