Senior Officer – Corporate Communication and Marketing

Job Details

Job Purpose:

The role will be responsible for drafting, reviewing and proof editing all prints and digital content that are required by the Marketing and Corporate Communications department. Conceptualize, research, write and edit a wide variety of corporate and marketing content, including product information materials, social media posts, marketing newsletters, and all strategic leadership communication.

Reports directly to: Associate Vice President – Marketing and Corporate Communications

Main Responsibilities and Accountabilities:

1. Write, edit and review all internal and external communications that include but are not limited to: • All strategic leadership messages from the CEO. • All strategic external communications including quarterly press releases on financial results, ad-hoc press releases on various topics, Op-Ed’s and other content for the media, social media communications, Q&As and FAQs for media, Annual Report, regulatory disclosures and similar external messages. • All customer communications relating to products or services, customer service level updates, messaging on special days or occasions, covering all channels including but not limited to emails, corporate website, and SMS messages. Proof-read and edit all posts on social media channels and provide input to the social media agency on the content and messaging. • Drafting, editing and proofreading all strategic internal communications including CEO’s all staff messages, Townhall presentations, investor presentations, letters addressed to the Board, public authorities, regulators, customers, NGOs or other third parties. 2. Write a clear marketing copy to promote our products/services: • Information on products or services. • Leaflets and booklets. • Flyers and posters. • IVR and radio scripts. • Q&As or FAQs for front-line or all staff.