Senior Manager –Head of Fraud Risk Management (Preference for UAE Nationals)

Job Details

REPORTING TO : Head of Operational Risk

JOB PURPOSE : To assist and manage the Anti-Fraud activities, various aspects of fraud risk mitigation, data analytics and modeling function for the Bank. This includes all products and services rendered by the Bank.


  • Review and update the existing fraud risk policies and procedures for the Bank while taking into account the market conditions, UAE regulators, internal & external auditors, Basel Committee recommendations and other international and local best practices.
  • Develop, review, recommend and implement fraud risk policies and procedures to detect and prevent frauds, illegal or inappropriate activities. This includes; daily review of various reports, transactions and online activities.
  • Manage the process for identification, detection, prevention and investigation of all frauds and suspicious activities across the Bank.
  • Ensure that fraud risks and controls are included in RCSA and KRIs. Ensure that these are reviewed at least on annual basis.
  • Responsible for conducting periodic fraud risk assessment activities throughout the bank to ensure that industry best practices are utilized while assuring compliance with applicable regulations and corporate policies and objectives.
  • Responsible for assisting with the development and implementation of new customer authentication, fraud prevention and scam detection models for the Bank various digital web and mobile sites.
  • Works with third party service providers to direct and architect the next generation of fraud and scam detection models.
  • Directs and implements risk monitoring rules that operate in conjunction with the fraud/scam detection risk system/models. Performs ongoing assessment of risk monitoring rules to evaluate rule effectiveness, identify enhancements to reduce false positives, and improve fraud detection capabilities.
  • Manage fraud prevention and detection system implementation and automated solutions.
  • Responsible for data analytics – performs analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return trade offs.
  • Prepare regular reports/presentations for the management & various committees such as Executive Management, Fraud Risk committee, Operational Risk Committee, Board Risk Committee as guided by senior management
  • Coordinate and/or perform fraud or suspicious event investigations that could result in losses or claims against the Bank.
  • Oversee, coordinate and / or assist with the recovery of losses due to fraud, illegal or inappropriate activities.
  • Keep informed of current laws, regulations, common practices and trends in the fraud risk areas


  • Bachelor Degree in Management / Business Admin or other equivalent degree
  • Certified Risk Professional is preferred


10 to 15 years experience in financial industry out of which 7 years in the fraud risk and investigations at the same position.

The role has a preference for a UAE National