Senior Manager – Conduct Risk & Consumer Protection Management

Job Details

Job Purpose:

The Senior Manager – Conduct Risk & Consumer Protection Management champions the Bank’s commitment to ethical conduct and consumer protection, by providing strategic leadership in implementing and maintaining a robust framework, ensuring adherence to regulatory standards, bank values, and internal requirements.

Oversee the development, implementation, and ongoing monitoring of conduct risk management processes across the organization.

Ensure compliance with relevant regulations and industry best practices to minimize the risk of negative customer outcomes and regulatory non-compliance.

Identify and mitigate potential conflicts of interest that could harm consumer interests.

Conduct Risk:

• Develop and Implement Risk Strategies: Create, implement, and review strategies and policies to mitigate conduct risk within the organization, ensuring alignment with regulatory requirements and industry best practices.
• Risk Assessment and Monitoring: Conduct regular risk assessments, monitoring, and analysis of potential conduct risk areas within different business units. Develop procedures to detect and address potential risks.

Knowledge, Skills, and Experience:

University Graduate with a minimum of 8 years experience in a similar function in Banking, Compliance, Governance and / or Risk functions.