Recovery Specialist (UAE National)

Job Details

Job Purpose:

  • Recovery from the assigned retail written off portfolio
  • To meet both the productivity and performance standards
  • To maximize the collection/recovery to reduce provision/potential loss
  • Timely reporting to concerned parties on all operational risk, Fraud and AML issues

Job Accountabilities

  • Coverage of the allocated portfolio through telephone calls, field visits etc to establish contactability
  • Responsible to achieve monthly targets from the allocated portfolio
  • To conduct in-depth review of the allocated portfolio to develop pipeline by tracking down the customers
  • Negotiate pay-off deadlines or payment plans and seeking timely approvals as DOA
  • Ensure daily call volume/targets are met

Experience: 2-5 years experience in a similar recovery/collection role