Operations Supervisor (UAE National)

Job Details

Job Role

  • Supervise and Control the daily activities of Operations to ensure smooth operations.
  • Ensure timely payments, swift are sent to the counter parties to avoid delays.
  • Check all transactions processed by makers (under supervision) to ensure accuracy.
  • Check and sign Account opening documentation, Time deposits, Loan, etc., as required.
  • Monitor Branch Nostro Account on daily basis and maintain sufficient balance.
  • Approve the daily transactions for users under supervision in the system to ensure accuracy and smooth operations.
  • Ensure all items due for payment are liquidated on maturity dates.
  • Ensure implementation and strict adherence to Bank’s policies and procedures at all times.
  • Attend to all correspondences related to Operation Services and where necessary engage the reporting manager.
  • Ensure smooth workflow, plan and implement improvements as and when necessary, after obtaining necessary approval.
  • Check and assist Manager Operations in the timely submission of MIS reports to Head Office, Returns to Central Bank of the UAE and prompt reconciliation of all accounts.
  • Approve the daily transactions for users under supervision in the system.
  • Act as Custodian for Vault, Safe, ATM, Supervisor password and branch premises alarm/other security codes.
  • Appraise the performance of staff under supervision.
  • Ensure staff leave schedules are adhered to and plan leave replacements in advance to avoid scheduling conflicts and ensure proper workload management.
  • Ensure good relationships with the customers and offer superior service consistently.